Shipping Policy

Shipping Policy

Order Processing Time

  • Standard Orders: Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

  • Custom Orders: Custom-made furniture or personalized items may require additional processing time. Please refer to the product description for estimated lead times.

Shipping Methods & Delivery Times

  • Standard Shipping: We offer standard shipping via [Shipping Carrier]. Delivery times vary depending on your location but typically range from 3-7 business days after the order has been processed.

  • Expedited Shipping: Expedited shipping options are available for select items. Delivery times for expedited shipping vary and will be displayed at checkout.

Shipping Costs

  • Standard Shipping: Shipping costs for standard shipping are calculated based on the total weight of the order and the delivery destination. Shipping costs will be displayed during the checkout process.

  • Expedited Shipping: Additional fees apply for expedited shipping. The exact shipping cost will be displayed at checkout based on the selected shipping method and delivery address.

Shipping Restrictions

  • International Shipping: At this time, we only offer shipping within [Your Country/Region]. We do not offer international shipping.

  • P.O. Box Addresses: We are unable to ship to P.O. Box addresses. Please provide a physical address for delivery.

Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery.

  • Tracking Updates: Please allow 24-48 hours for tracking information to be updated in the carrier’s system after receiving the shipping confirmation email.

Shipping Damage & Lost Packages

  • Damaged Items: In the rare event that your order arrives damaged, please contact our customer service team immediately. We will work with you to arrange for a replacement or refund.

  • Lost Packages: If your order has not arrived within the estimated delivery timeframe and tracking information shows no movement, please contact our customer service team for assistance.

Shipping Partners

  • Shipping Carriers: We partner with reputable shipping carriers such as [Shipping Carrier] to ensure reliable and timely delivery of your orders.

  • Local Delivery Partners: For large furniture items or bulk orders, we may utilize local delivery partners to facilitate the delivery process.

Order Status & Updates

  • Order Status: You can check the status of your order by logging into your account on our website or by contacting our customer service team.

  • Order Updates: We will keep you informed via email about the status of your order, including order confirmation, shipment confirmation, and delivery updates.

Contact Us

  • Customer Service: If you have any questions or concerns regarding our shipping policy or the delivery of your order, please don’t hesitate to contact our customer service team.
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